1ex's Terms and Conditions — Please read before use

1 General Terms & Conditions

1ex (https://1ex.onl) is an international online gaming platform. These Terms and Conditions ("Terms") form a legal agreement between 1ex and the user of the platform ("Player").

By registering, logging in, or using 1ex in any way, you confirm that you have read, understood, and fully accepted these Terms and Conditions. If you do not agree with any part of these Terms, please refrain from using the platform.

1ex reserves the right to change, amend, or update these Terms at any time. A notice will be posted on the platform before any changes take effect. Continued use of the platform after changes have been made constitutes your acceptance of the updated Terms.

2 Account Registration & Eligibility

To create an account on 1ex, you must meet the following requirements:

• You must be at least 18 years old.
• You must register using accurate and truthful information in your own name.
• Each individual may hold only one account.
• You must be eligible to access online gaming under the laws of your country.
• You are responsible for keeping your account password and login credentials secure.

1ex may request a national ID card, passport, or other identity document for account verification. Withdrawals and bonuses may be withheld until verification is complete.

If you register with false information or create multiple accounts, 1ex reserves the right to close those accounts and forfeit all associated balances at any time.

3 Deposits & Withdrawals

1ex supports multiple payment methods, including Mobile Banking, Nagad, Rocket, and other popular Bangladeshi payment gateways. The rules for deposits and withdrawals are outlined below:

• The minimum deposit amount is subject to the limits set by the platform.
• Withdrawal requests are typically processed within 5 minutes to 24 hours.
• Account verification (KYC) must be completed before any withdrawal can be made.
• Withdrawals are generally required to be made through the same payment method used for the deposit.
• For suspicious transactions, 1ex may place withdrawals on hold until the investigation is complete.
• 1ex is not responsible for currency conversion fees or any third-party charges.

4 Bonuses & Promotions

1ex offers a variety of bonuses and promotions. Each bonus comes with specific terms that must be met. Please read the relevant conditions carefully before accepting any bonus.

• Wagering Requirements: To withdraw bonus funds, you must meet a minimum wagering requirement (typically 30–40x the bonus amount).
• Validity: Each bonus has a set expiry date — once it passes, the bonus will be forfeited.
• Game Restrictions: Some bonuses are only valid on specific games.
• One Bonus Policy: Only one bonus may be active at a time.
• Prohibited Conduct: Misusing the bonus system may result in account suspension.

1ex reserves the right to modify, suspend, or cancel any promotion at any time. In the event of any bonus-related dispute, 1ex's decision shall be final.

5 Gaming Rules

All games on 1ex are powered by licensed third-party software providers. Game outcomes are determined by a certified Random Number Generator (RNG), ensuring complete impartiality.

• If a technical error occurs during a game, that round may be considered void.
• In live games, the dealer's decision is final.
• The player is responsible for any internet disconnection that occurs during gameplay.
• For Sports Betting, bets are settled after the official result is published.
• Game rules and payout rates are subject to change at any time.

6 Prohibited Activities

The following activities are strictly prohibited on the 1ex platform:

• Creating multiple accounts or using another person's account.
• Using the platform for money laundering or any other illegal purpose.
• Attempting to manipulate the bonus system.
• Using software or bots to play games automatically.
• Attempting to breach the platform's security measures.
• Threatening or harassing other players or staff.
• Intentionally exploiting any bug or vulnerability in the platform.

7 Responsible Gaming

1ex is fully committed to responsible gaming. We believe gaming should be purely a form of entertainment. Our platform offers:

• Deposit Limits: You can set daily, weekly, or monthly deposit limits.
• Loss Limit: The game will automatically stop if your losses exceed the set limit.
• Cooling-Off Period: Option to temporarily suspend your account for a specified period.
• Self-Exclusion: If you wish to take a break from gaming, you can opt for a permanent or temporary self-exclusion.

For more details, visit our Responsible Gaming View the page.

8 Privacy & Data Protection

1ex takes the protection of your personal information very seriously. Our Privacy Policyis detailed there.

By using 1ex, you agree to the following:

• Using your information to manage your account.
• Processing information for KYC and anti-money laundering verification.
• Sending relevant promotional communications (you may opt out at any time).

9 Account Closure & Restrictions

Any player may request to close their account at any time. All pending withdrawals will be settled before the request is processed.

1ex reserves the right to immediately suspend any account in the following circumstances:

• Violation of the terms and conditions.
• In the event of suspected fraud or fraudulent activity.
• Failure to complete account verification.
• At the direction of a government or regulatory authority.

10 Limitation of Liability

To the fullest extent permitted by applicable law, 1ex is not liable for:

• Game losses due to internet disconnection.
• Delays or errors on the part of third-party payment providers.
• Service disruptions caused by unexpected technical issues.
• Issues with the player's own device or network.

1ex always strives to deliver the best possible service; however, brief interruptions may occur due to scheduled server maintenance or upgrades. We will endeavor to provide advance notice in such cases.